IT System Administrator

Location: Blacksburg, VA
Date Posted: 08-23-2018
Job Description:
Torc is looking for a System Administrator to help maintain, upgrade, and manage our software, hardware, and networks.  Candidates should be able to diagnose and resolve problems quickly to ensure that our IT infrastructure runs smoothly and efficiently.  Candidates should also have the patience to communicate with a variety of interdisciplinary teams and users.  

Responsibilities: 
  • Provide technical support for incoming queries or issues related to computer systems, software, and hardware, with the ability to respond to after hours help desk requests on a limited basis
  • Install, configure, and test computer software and hardware
  • Ensure security through access controls, backups, firewalls, and monitoring
  • Monitor systems and respond immediately to security or usability issues
  • Setup new employee accounts and workstations
  • Manage network servers and technology tools 
  • Upgrade and test systems with new releases and models
  • Maintain internal wiki with up-to-date technical documentation and IT policies 
  • Develop expertise to train staff on new or existing technologies 
Qualifications: 
  • Bachelor’s Degree in a technical field plus 3+ years of experience; or Associate’s Degree in technical field plus 5+ years of experience
  • Proven experience maintaining operating systems, business applications, security tools, web-servers, email, PCs, local and wide area networking both hardware and software and mid-range server hardware
  • Strong communication skills
  • High level of dedication and thoroughness
  • Resourcefulness and problem-solving aptitude
  • U.S. Citizenship is required 
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